Operations Associate


MASSCreative seeks an enthusiastic, reliable and detail oriented part-time Operations Associate to support the smooth execution of the financial and administrative tasks that enable MASSCreative to support arts and cultural advocacy across the Commonwealth.

We seek someone who finds comfort in budgeting, loves setting up and maintaining data management systems and always reads the fine print.

Due to the mission and vision of the organization, competitive candidates will have a commitment to equity and deeply believe that arts and culture make Massachusetts more vibrant, inclusive and connected.

Reporting to the Executive Director and working closely with the Leadership of the Board, including Treasurer and Finance Committee, this part-time position will support the administrative processes of MASSCreative. Competitive candidates will have prior experience with bookkeeping platforms and customer relationship management software.

Black, Indigenous and other People of Color, women, LGBTQIA+-identified persons, and others from historically marginalized communities are encouraged to apply.

Since its founding in 2012, MASSCreative has worked to build a more vibrant, healthy, and equitable Massachusetts by advocating for resources and policies necessary for the arts, cultural, and creative sector to thrive. From retaining talent and contributing to the economic stability of Massachusetts to developing youth into leaders and bringing communities together, the creative sector is essential to the Commonwealth. We believe a strong, well-resourced creative sector results in a stronger Massachusetts.

In its first eight years, MASSCreative unified the arts and culture sector in its advocacy efforts. MASSCreative developed an impressive network of 400 member organizations, a 60-person Leadership Council that supports MASSCreative’s efforts in the field to build a strong statewide grassroots network, and galvanized more than 30,000 Commonwealth residents to take political action in support of the creative sector.

As we work to support the advocacy efforts of the sector through the COVID-19 pandemic, we are called to adapt our strategies and programming to fit the moment. This includes better utilizing online platforms to interpret policy into action, advancing cross-sector and intersectional policies that benefit not just the creative sector but realize a Massachusetts where all artistic forms and cultures are embraced and supported, and better supporting local arts and cultural organizing efforts through partnership and skills building.

Major Responsibilities

Managing Financial and Budgeting Systems, including;

  • Work with the Organization’s contract bookkeeper and auditor to ensure correct and timely deliverables for the annual audit.
  • Process revenue including earned income, membership dues and donations, and send appropriate acknowledgement communications.
  • Oversee timely payments to MASSCreative’s vendors.

Develop and improve the administrative and operational systems of the organization, including:

  • Manage administrative systems including payroll and employee benefits reporting requirements.
  • In partnership with the Membership and Communications Associate support MASSCreative’s customer relationship management (CRM) system so that we are properly tracking supporters and donors

Qualifications and assets

  • Proficient in organizing information and maintaining processes for managing data.
  • Familiar with bookkeeping software (Quickbooks, etc), spreadsheet programs and customer relationship management platforms (Nationbuilder, SalesForce, etc).
  • Detail and documentation oriented.


Salary: This is a part-time position (maximum 20 hours /week) with a salary range of $18,000 - $20,000 annually.

Start Date
We are looking to hire the right candidate immediately. There will be several days of training to provide a strong orientation and onboarding process.

MASSCreative’s offices are located in Boston, however since March 2020, we have transitioned to remote work. We anticipate a mix of in-person and remote work for the near future. The Operations Associate position will require at least one day in the office weekly for payment processing and paperwork upkeep..

To Apply

Please submit a resume, cover letter and work sample to jobs(at)mass-creative.org.

  • The writing sample can be examples of budgets you have created or a detailed outline/strategy for a project you’ve managed. Please do not submit academic reports, grant proposals or essay writing.
  • All materials should be submitted as one PDF.
  • Please use subject title: Operations Associate Search
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published this page in Job Opportunities 2021-06-02 13:22:01 -0400

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