Communications and Membership Manager

(Posted 10/6/21)

MASSCreative seeks an excellent written communicator and dynamic thinker to grow and support the organization’s network of 400 organizational members and 26,000 individual advocates as well as manager our communications platforms including website, social media and emails. 

We seek someone who loves building community through communication and online connection, is eager to share the work of MASSCreative with potential members and advocates, knows their way around a spreadsheet and can clearly communicate in under 250 characters or a great insta post. 

Reporting to the Executive Director and the Director of Engagement and Organizing, this full-time position will manage the organization’s annual membership renewal drive, identify and recruit new members and execute the organization's communications to its network of supporters and advocates. Candidates must demonstrate an aptitude for CRM software and spreadsheets. 

Black, Indigenous and other People of Color, women, LGBTQIA+-identified persons, and others from historically underrepresented communities are encouraged to apply.


Since its founding in 2012, MASSCreative has worked to build a more vibrant, healthy, and equitable Massachusetts by advocating for resources and policies necessary for the arts, cultural, and creative sector to thrive. From retaining talent and contributing to the economic stability of Massachusetts to developing youth into leaders and bringing communities together, the creative sector is essential to the Commonwealth. We believe a strong, well-resourced creative sector results in a stronger Massachusetts.

In its first eight years, MASSCreative unified the arts and culture sector in its advocacy efforts. A key to that success was the development of an impressive network of 400 dues paying member organizations, creating a 60-person Leadership Council that supports MASSCreative’s efforts in the field to build a strong statewide grassroots network, and galvanizing more than 30,000 Commonwealth residents to take political action in support of the creative sector. 

As we work to support the advocacy efforts of the sector through the COVID-19 pandemic, we are called to adapt our strategies and programming to fit the moment. This includes better utilizing online platforms to interpret policy into action, advancing cross-sector and intersectional policies that benefit not just the creative sector but realize a Massachusetts where all artistic forms and cultures are embraced and supported, and better supporting local arts and cultural organizing efforts through partnership and skills building.


Membership management

  • Cultivate, grow and steward MASSCreative’s network of dues paying organizational and individual members through annual membership renewal drives, membership support efforts and communications.
  • Work with the Executive Director to develop the annual Membership renewal drive.
  • Maintain MASSCreative’s database of members, supporters, donors and prospects.


  • Contribute to the development of our communications strategy including calls to action, field updates, and membership communications via website, email and social media.
  • Manage MASSCreative’s social media accounts including maintaining a social media  calendar and writing the copy/content of posts. 
  • Track social media metrics.
  • Manage email communications to members in coordination with the Executive Director and Director of Engagement and Organizing
  • Manage website.

Qualifications and assets

  • Excellent communications writing
  • Enthusiasm for using multiple online platforms to build community and engage supporters.
  • Confidence in organizing information, setting up processes for managing data and managing communications efforts across multiple platforms. 
  • Familiar with spreadsheet programs, customer relationship management (CRM) platforms (such as Nationbuilder, SalesForce or ConstantContact) and web publishing software (such as WordPress).
  • Ability to work independently and proactively.
  • Interest in arts and cultural advocacy and a commitment to social justice, a plus.


Salary range: $38,000- $40,000.

Benefits: MASSCreative provides eligible full-time employees with a monthly health insurance stipend, participation in a matching retirement plan, 12 paid holidays and paid time off. 

Location & Start Date

MASSCreative’s offices are located in Boston, candidates can work remotely with at least one day in the office weekly for staff meetings. Conditions will change as MASSCreative continues to follow safety guidelines set by the city. 

We are eager to get started and hope to have someone starting in November.

To Apply

  • Please submit a resume, cover letter and writing sample to [email protected]  
    • The writing sample can be emails or a series of social media post(s) encouraging your community to engage on a social issue or event; external communication or emails written for an organization; or a newsletter article. Please no academic writing, grant proposals or essays. 
  • All materials should be submitted as one PDF. 
  • Please use subject title: Membership and Communications Manager in your email.


Please send any and all questions regarding this posting to [email protected]

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published this page in Job Opportunities 2021-10-06 10:13:49 -0400

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